Frequently Asked Questions
With proper care your Mountain Mafia sleeping bag will last for many, many years. When you are in the field always sleep on a ground cloth or pad to protect the exterior of your bag from becoming dirty or being torn. Always try to sleep in socks, shorts, and a t-shirt to help prevent sweat and body oils from migrating to the bag and down. If your bag needs to be cleaned do not dry clean. The preferred method is to hand wash if possible. To start, rinse your tub with hot water. Once your tub is clean fill it with luke warm water and down cleaner. Mix cleaner into water and submerge bag until it is completely wet and allow it to soak for one hour. After soaking, drain the soapy water and rinse tub and bag exterior. Refill tub with fresh water and then remove the soap from the bag by gently massaging it in the fresh water. Drain and refill with fresh water as many times as needed to completely remove all of the soap from the bag. This is very important for maintain the loft of the down. Left over soap will bind to the down fibers and reduce the loft. You can place bag in washer on spin cycle only to reduce drying time.
Alternatively, you can wash your bag in a commercial front-loading washing machine. Do not use a top load washer. Wash in cold water on gentle cycle using only down cleaner. Do not use other soaps or fabric softeners as it can permanently damage the down fibers.
Once washed, thoroughly dry your sleeping bag in a commercial dryer on low heat. Use several tennis balls to help break up wet down clumps and add loft. If you can feel lumps of down after drying the bag it means that the down is still wet and you need to dry longer to achieve maximum loft.
Mountain Mafia sleeping bags are built utilizing 20d-400t DWR nylon. This DWR treated fabric was the obvious choice to provide a superior combination of durability, breathability, and light weight. Overfilled with 850+ fill power goose down our bags enjoy the extremely high insulation value to weight ratio that only goose down can provide. All bags incorporate full down draft collars and draft tubes along the length of the YKK zippers. This, along with draw strings and hook and loop fasteners work in concert to seal out cold drafts. Dual zipper sliders allow you to vent the foot box area effectively controlling your sleeping temperature.
Mountain Mafia sleeping bags are guaranteed to the original owner with proof of purchase for the lifetime of the product against defects in materials and workmanship. Should a product fail due to a defect in materials or workmanship we will, at our option, replace or repair the item at no cost. Damages due to misuse, neglect, normal wear and tear, negligence, improper laundering, or natural breakdown of materials are not covered under this warranty. Additionally, this warranty doesn’t cover tears, rips, punctures, or burns.
If you need to return an item, click here.
You may return new, unused items within 15 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (incorrect item, defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5-10 business days), the time it takes us to process your return once we receive it (1-3 business days), and the time it takes your bank to process our refund request (5-10 business days). If you need to return an item, please click here. We will respond quickly with instructions for how to return items from your order.